Showcasing Patented Encryption and Revolutionizing User Experience
Journey.Ai, a Denver-based startup with patented software solutions, aimed to demonstrate the value of their innovations through a fully integrated digital ecosystem. While renowned for their groundbreaking Zero Knowledge Network, Journey needed a cohesive suite of mobile, desktop, and web applications to showcase their capabilities.
Showcasing Patented Encryption and Revolutionizing User Experience
Journey.Ai, a Denver-based startup with patented software solutions, aimed to demonstrate the value of their innovations through a fully integrated digital ecosystem. While renowned for their groundbreaking Zero Knowledge Network, Journey needed a cohesive suite of mobile, desktop, and web applications to showcase their capabilities.
Showcasing Patented Encryption and Revolutionizing User Experience
Journey.Ai, a Denver-based startup with patented software solutions, aimed to demonstrate the value of their innovations through a fully integrated digital ecosystem. While renowned for their groundbreaking Zero Knowledge Network, Journey needed a cohesive suite of mobile, desktop, and web applications to showcase their capabilities.
Showcasing Patented Encryption and Revolutionizing User Experience
Journey.Ai, a Denver-based startup with patented software solutions, aimed to demonstrate the value of their innovations through a fully integrated digital ecosystem. While renowned for their groundbreaking Zero Knowledge Network, Journey needed a cohesive suite of mobile, desktop, and web applications to showcase their capabilities.
COmpany:
Journey.AI
Project name
Journey Elevate
Scope of work:
Customer Mobile App
Customer Mobile App
Call Center iFrame
Call Center iFrame
Call Center iFrame
Admin Web App
Admin Web App
Design System
Design System
Admin Web App
Design System
Customer Mobile App
Customer Mobile App
Call Center iFrame
Call Center iFrame
Admin Web App
Admin Web App
Design System
Design System
Stack:
Figma
Figma
Figma
Lucidchart
Lucidchart
Lucidchart
Gitlab
Gitlab
Gitlab
Tailwind UI
Tailwind UI
Tailwind UI
Problem
Selling the Back-End Software and APIs Has Failed
Journey, a company with innovative patented software solutions, has been unsuccessful in selling access to their back-end software and APIs. To demonstrate the real value of their solutions, they need to create front-end software to showcase their products in action.
Problem
Selling the Back-End Software and APIs Has Failed
Journey, a company with innovative patented software solutions, has been unsuccessful in selling access to their back-end software and APIs. To demonstrate the real value of their solutions, they need to create front-end software to showcase their products in action.
Problem
Selling the Back-End Software and APIs Has Failed
Journey, a company with innovative patented software solutions, has been unsuccessful in selling access to their back-end software and APIs. To demonstrate the real value of their solutions, they need to create front-end software to showcase their products in action.
Problem
Selling the Back-End Software and APIs Has Failed
Journey, a company with innovative patented software solutions, has been unsuccessful in selling access to their back-end software and APIs. To demonstrate the real value of their solutions, they need to create front-end software to showcase their products in action.
Solution
Bringing the Customer Journey to Life with Fully Functional Mobile, Desktop, and Web Apps
Journey has decided to develop a multi-platform software suite, including mobile, desktop, and web apps, to bring their patented solutions to life. This interconnected software will be used in demonstrations to attract partners and clients and will eventually be implemented in production.
Solution
Bringing the Customer Journey to Life with Fully Functional Mobile, Desktop, and Web Apps
Journey has decided to develop a multi-platform software suite, including mobile, desktop, and web apps, to bring their patented solutions to life. This interconnected software will be used in demonstrations to attract partners and clients and will eventually be implemented in production.
Solution
Bringing the Customer Journey to Life with Fully Functional Mobile, Desktop, and Web Apps
Journey has decided to develop a multi-platform software suite, including mobile, desktop, and web apps, to bring their patented solutions to life. This interconnected software will be used in demonstrations to attract partners and clients and will eventually be implemented in production.
Solution
Bringing the Customer Journey to Life with Fully Functional Mobile, Desktop, and Web Apps
Journey has decided to develop a multi-platform software suite, including mobile, desktop, and web apps, to bring their patented solutions to life. This interconnected software will be used in demonstrations to attract partners and clients and will eventually be implemented in production.
My Role and the Team
Leading Design and Collaborating with Key Stakeholders
During my time as the Lead Product Designer, I was the sole designer collaborating closely with the company President and Software Engineering Director to design for Journey. We worked on new greenfield projects and enhanced existing screens. I also worked with the Marketing VP, as well as in-house and contractor Software Engineers. Over a 9-month period, I contributed to developing our roadmap and played a role in leading Agile processes and ceremonies. Additionally, I conducted feedback groups and usability testing sessions, and assisted with Quality Assurance work.
My Role and the Team
Leading Design and Collaborating with Key Stakeholders
During my time as the Lead Product Designer, I was the sole designer collaborating closely with the company President and Software Engineering Director to design for Journey. We worked on new greenfield projects and enhanced existing screens. I also worked with the Marketing VP, as well as in-house and contractor Software Engineers. Over a 9-month period, I contributed to developing our roadmap and played a role in leading Agile processes and ceremonies. Additionally, I conducted feedback groups and usability testing sessions, and assisted with Quality Assurance work.
My Role and the Team
Leading Design and Collaborating with Key Stakeholders
During my time as the Lead Product Designer, I was the sole designer collaborating closely with the company President and Software Engineering Director to design for Journey. We worked on new greenfield projects and enhanced existing screens. I also worked with the Marketing VP, as well as in-house and contractor Software Engineers. Over a 9-month period, I contributed to developing our roadmap and played a role in leading Agile processes and ceremonies. Additionally, I conducted feedback groups and usability testing sessions, and assisted with Quality Assurance work.
My Role and the Team
Leading Design and Collaborating with Key Stakeholders
During my time as the Lead Product Designer, I was the sole designer collaborating closely with the company President and Software Engineering Director to design for Journey. We worked on new greenfield projects and enhanced existing screens. I also worked with the Marketing VP, as well as in-house and contractor Software Engineers. Over a 9-month period, I contributed to developing our roadmap and played a role in leading Agile processes and ceremonies. Additionally, I conducted feedback groups and usability testing sessions, and assisted with Quality Assurance work.
Project summary
Designing and Building a multi-platform integrated system
In this project, I led the design of an integrated software suite across mobile, desktop, and web platforms. Our goal was to create user-friendly interfaces that showcased the value of Journey's patented back-end solutions. This initiative not only demonstrated the product's capabilities but also helped secure significant funding for the company.
Project summary
Designing and Building a multi-platform integrated system
In this project, I led the design of an integrated software suite across mobile, desktop, and web platforms. Our goal was to create user-friendly interfaces that showcased the value of Journey's patented back-end solutions. This initiative not only demonstrated the product's capabilities but also helped secure significant funding for the company.
Project summary
Designing and Building a multi-platform integrated system
In this project, I led the design of an integrated software suite across mobile, desktop, and web platforms. Our goal was to create user-friendly interfaces that showcased the value of Journey's patented back-end solutions. This initiative not only demonstrated the product's capabilities but also helped secure significant funding for the company.
Project summary
Designing and Building a multi-platform integrated system
In this project, I led the design of an integrated software suite across mobile, desktop, and web platforms. Our goal was to create user-friendly interfaces that showcased the value of Journey's patented back-end solutions. This initiative not only demonstrated the product's capabilities but also helped secure significant funding for the company.
User-Facing Mobile and Web Apps
Simple and intuitive interfaces for end-users
User-Facing Mobile and Web Apps
Simple and intuitive interfaces for end-users
User-Facing Mobile and Web Apps
Simple and intuitive interfaces for end-users
User-Facing Mobile and Web Apps
Simple and intuitive interfaces for end-users
Call Center Agent Desktop App
A more complex interface for call center agents
Call Center Agent Desktop App
A more complex interface for call center agents
Call Center Agent Desktop App
A more complex interface for call center agents
Call Center Agent Desktop App
A more complex interface for call center agents
Administrator Web App
The most complex interface for administrators to manage and monitor the system
Administrator Web App
The most complex interface for administrators to manage and monitor the system
Administrator Web App
The most complex interface for administrators to manage and monitor the system
Administrator Web App
The most complex interface for administrators to manage and monitor the system
Background Info.
A Big New Role… at a Small New Company
In February 2022, I joined Journey.Ai, Inc. as the Lead Product Designer. Journey is a Denver-based startup building a decentralized platform for trust, identity, privacy, and personalization.
Background Info.
A Big New Role… at a Small New Company
In February 2022, I joined Journey.Ai, Inc. as the Lead Product Designer. Journey is a Denver-based startup building a decentralized platform for trust, identity, privacy, and personalization.
Background Info.
A Big New Role… at a Small New Company
In February 2022, I joined Journey.Ai, Inc. as the Lead Product Designer. Journey is a Denver-based startup building a decentralized platform for trust, identity, privacy, and personalization.
Background Info.
A Big New Role… at a Small New Company
In February 2022, I joined Journey.Ai, Inc. as the Lead Product Designer. Journey is a Denver-based startup building a decentralized platform for trust, identity, privacy, and personalization.
The Company
What Does Journey Do?
Journey is building a decentralized platform for trust, identity, privacy, and personalization. Their patented Zero Knowledge Network fully encrypts personal information in online processes such as onboarding, authentication, document verification, and payments to protect users.
The Company
What Does Journey Do?
Journey is building a decentralized platform for trust, identity, privacy, and personalization. Their patented Zero Knowledge Network fully encrypts personal information in online processes such as onboarding, authentication, document verification, and payments to protect users.
What Does Journey Do?
Journey is building a decentralized platform for trust, identity, privacy, and personalization. Their patented Zero Knowledge Network fully encrypts personal information in online processes such as onboarding, authentication, document verification, and payments to protect users.
The Company
What Does Journey Do?
Journey is building a decentralized platform for trust, identity, privacy, and personalization. Their patented Zero Knowledge Network fully encrypts personal information in online processes such as onboarding, authentication, document verification, and payments to protect users.
A Business Built on Patents
Journey’s patented Zero Knowledge Network protects users by fully encrypting all personal information in online processes such as onboarding, authentication, document verification, and payments.
A Business Built on Patents
Journey’s patented Zero Knowledge Network protects users by fully encrypting all personal information in online processes such as onboarding, authentication, document verification, and payments.
A Business Built on Patents
Journey’s patented Zero Knowledge Network protects users by fully encrypting all personal information in online processes such as onboarding, authentication, document verification, and payments.
A Business Built on Patents
Journey’s patented Zero Knowledge Network protects users by fully encrypting all personal information in online processes such as onboarding, authentication, document verification, and payments.
Graphic Design to Product Design
Before my arrival, Journey had employed a graphic designer for a few years. In addition to graphics, he designed most of the UI concepts. As the company expanded their UI offerings, they repeatedly encountered difficulty achieving satisfactory designs. Thus, the company set out to hire a Lead Product Designer.
Graphic Design to Product Design
Before my arrival, Journey had employed a graphic designer for a few years. In addition to graphics, he designed most of the UI concepts. As the company expanded their UI offerings, they repeatedly encountered difficulty achieving satisfactory designs. Thus, the company set out to hire a Lead Product Designer.
Graphic Design to Product Design
Before my arrival, Journey had employed a graphic designer for a few years. In addition to graphics, he designed most of the UI concepts. As the company expanded their UI offerings, they repeatedly encountered difficulty achieving satisfactory designs. Thus, the company set out to hire a Lead Product Designer.
Graphic Design to Product Design
Before my arrival, Journey had employed a graphic designer for a few years. In addition to graphics, he designed most of the UI concepts. As the company expanded their UI offerings, they repeatedly encountered difficulty achieving satisfactory designs. Thus, the company set out to hire a Lead Product Designer.
Business Strategy
A Three-tiered Approach...
Journey uses a tailored approach for each of their three primary customer types, as seen below:
Business Strategy
A Three-tiered Approach...
Journey uses a tailored approach for each of their three primary customer types, as seen below:
Business Strategy
A Three-tiered Approach...
Journey uses a tailored approach for each of their three primary customer types, as seen below:
Fortune 500 Company:
Hey Journey, jump!
Fortune 500 Company:
Hey Journey, jump!
Journey:
Okay! How high?
Journey:
Okay! How high?
Enterprise Level
This level includes publicly traded companies, often in the Fortune 500. These customers will have the resources to develop their own front-end software, so they will not use the Journey UI. They will make use of Jourrney's APIs and the Zero Knowledge Network. This is Journey's ideal partner, so we're willing to do just about anything they ask for.
Enterprise Level
This level includes publicly traded companies, often in the Fortune 500. These customers will have the resources to develop their own front-end software, so they will not use the Journey UI. They will make use of Jourrney's APIs and the Zero Knowledge Network. This is Journey's ideal partner, so we're willing to do just about anything they ask for.
STrategy
Enterprise Level
This level includes publicly traded companies, often in the Fortune 500. These customers will have the resources to develop their own front-end software, so they will not use the Journey UI. They will make use of Jourrney's APIs and the Zero Knowledge Network. This is Journey's ideal partner, so we're willing to do just about anything they ask for.
Middle Tier Company:
Hey Journey, jump 8ft high!
Middle Tier Company:
Hey Journey, jump 8ft high!
Journey:
I am programmed to jump 6ft but I’ll see what I can do for you
Journey:
I am programmed to jump 6ft but I’ll see what I can do for you
Middle Tier
This level of company has a successful business but does NOT have the capability to build its own front-end software. Instead, they will use the Journey UI; Journey will communicate with and accommodate some special requests from these businesses, but not to the extent of the Enterprise level.
Middle Tier
This level of company has a successful business but does NOT have the capability to build its own front-end software. Instead, they will use the Journey UI; Journey will communicate with and accommodate some special requests from these businesses, but not to the extent of the Enterprise level.
STrategy
Middle Tier
This level of company has a successful business but does NOT have the capability to build its own front-end software. Instead, they will use the Journey UI; Journey will communicate with and accommodate some special requests from these businesses, but not to the extent of the Enterprise level.
Lower Tier Company:
Hey Journey, will you jump?
Lower Tier Company:
Hey Journey, will you jump?
Journey:
Please refer to our software user guide to see how we jump.
Journey:
Please refer to our software user guide to see how we jump.
Lower Tier
These companies may sign up to use the software, but Journey will not dedicate resources to communication with, or requests from these small companies.
Lower Tier
These companies may sign up to use the software, but Journey will not dedicate resources to communication with, or requests from these small companies.
STrategy
Lower Tier
These companies may sign up to use the software, but Journey will not dedicate resources to communication with, or requests from these small companies.
Ramp up
Determining Key Stakeholders
Speed of delivery is always a high priority in IT, especially for startups. To deliver at high speed, one of my first priorities was to identify the key stakeholders who should be influential on the product design. It quickly became clear that design would be formed by three of us—myself, the President, and a SE Director. I deemed the three of us as the “Design Triumvirate” and created a new private group chat with this name.
Ramp up
Determining Key Stakeholders
Speed of delivery is always a high priority in IT, especially for startups. To deliver at high speed, one of my first priorities was to identify the key stakeholders who should be influential on the product design. It quickly became clear that design would be formed by three of us—myself, the President, and a SE Director. I deemed the three of us as the “Design Triumvirate” and created a new private group chat with this name.
Ramp up
Determining Key Stakeholders
Speed of delivery is always a high priority in IT, especially for startups. To deliver at high speed, one of my first priorities was to identify the key stakeholders who should be influential on the product design. It quickly became clear that design would be formed by three of us—myself, the President, and a SE Director. I deemed the three of us as the “Design Triumvirate” and created a new private group chat with this name.
Ramp up
Determining Key Stakeholders
Speed of delivery is always a high priority in IT, especially for startups. To deliver at high speed, one of my first priorities was to identify the key stakeholders who should be influential on the product design. It quickly became clear that design would be formed by three of us—myself, the President, and a SE Director. I deemed the three of us as the “Design Triumvirate” and created a new private group chat with this name.
Design Strategy
Speed Matters, Follow the 80/20 Rule
We followed a design strategy that prioritized speed by applying the 80/20 rule for the MVP. We then made iterative improvements based on feedback and testing.
Design Strategy
Speed Matters, Follow the 80/20 Rule
We followed a design strategy that prioritized speed by applying the 80/20 rule for the MVP. We then made iterative improvements based on feedback and testing.
Design Strategy
Speed Matters, Follow the 80/20 Rule
We followed a design strategy that prioritized speed by applying the 80/20 rule for the MVP. We then made iterative improvements based on feedback and testing.
President & Co-founder
“Let’s save time by copying Apple and Google.”
Software Eng. Director
“I’m not a fan of design by committee.”
Lead Product Designer
“Ok, but we need to follow a UCD process.”
Design System
Solid foundation - Tailwind
To expedite development and ensure accuracy, we utilized Tailwind CSS components and Figma design system.
Design System
Solid foundation - Tailwind
To expedite development and ensure accuracy, we utilized Tailwind CSS components and Figma design system.
Design System
Solid foundation - Tailwind
To expedite development and ensure accuracy, we utilized Tailwind CSS components and Figma design system.
Design System
Solid foundation - Tailwind
To expedite development and ensure accuracy, we utilized Tailwind CSS components and Figma design system.
Deliverables
A Three-tiered Approach...
Over a 9-month period, my team designed and launched the following products, which form the ecosystem supporting Journey ID's primary business:
Deliverables
A Three-tiered Approach...
Over a 9-month period, my team designed and launched the following products, which form the ecosystem supporting Journey ID's primary business:
A Three-tiered Approach...
Over a 9-month period, my team designed and launched the following products, which form the ecosystem supporting Journey ID's primary business:
Deliverables
A Three-tiered Approach...
Over a 9-month period, my team designed and launched the following products, which form the ecosystem supporting Journey ID's primary business:
📱
Mobile App, Responsive Web APP
Actions
These screens enable users to complete various "Actions" such as mobile enrollment, authentication, and data input. Common use cases include new customer enrollment, identity verification, and payments. Multiple actions can be grouped and sent in a single "pipeline." *Multiple actions are often sent in a single “pipeline”
Actions
These screens enable users to complete various "Actions" such as mobile enrollment, authentication, and data input. Common use cases include new customer enrollment, identity verification, and payments. Multiple actions can be grouped and sent in a single "pipeline." *Multiple actions are often sent in a single “pipeline”
Actions
These screens enable users to complete various "Actions" such as mobile enrollment, authentication, and data input. Common use cases include new customer enrollment, identity verification, and payments. Multiple actions can be grouped and sent in a single "pipeline." *Multiple actions are often sent in a single “pipeline”
Actions
These screens enable users to complete various "Actions" such as mobile enrollment, authentication, and data input. Common use cases include new customer enrollment, identity verification, and payments. Multiple actions can be grouped and sent in a single "pipeline." *Multiple actions are often sent in a single “pipeline”
🖥️
Desktop App
Agent iFrame
This UI component is embedded within call center software. It is used to send "pipelines" with user-requested actions. It can also be used to monitor the status of actions to see if they've been completed.
Agent iFrame
This UI component is embedded within call center software. It is used to send "pipelines" with user-requested actions. It can also be used to monitor the status of actions to see if they've been completed.
Agent iFrame
This UI component is embedded within call center software. It is used to send "pipelines" with user-requested actions. It can also be used to monitor the status of actions to see if they've been completed.
Agent iFrame
This UI component is embedded within call center software. It is used to send "pipelines" with user-requested actions. It can also be used to monitor the status of actions to see if they've been completed.
💻
Web App
Administrator Console
This interface is used to compose "pipelines" for requests. For example, an Admin. might create a standard Customer Enrollment pipeline. The console also lets users send test pipelines, set the company branding, and include features for developers.
Administrator Console
This interface is used to compose "pipelines" for requests. For example, an Admin. might create a standard Customer Enrollment pipeline. The console also lets users send test pipelines, set the company branding, and include features for developers.
Administrator Console
This interface is used to compose "pipelines" for requests. For example, an Admin. might create a standard Customer Enrollment pipeline. The console also lets users send test pipelines, set the company branding, and include features for developers.
Administrator Console
This interface is used to compose "pipelines" for requests. For example, an Admin. might create a standard Customer Enrollment pipeline. The console also lets users send test pipelines, set the company branding, and include features for developers.
Deliverables
An Interconnected System
The three Personas, and User Interfaces, work together as an ecosystem.
Deliverables
An Interconnected System
The three Personas, and User Interfaces, work together as an ecosystem.
Deliverables
An Interconnected System
The three Personas, and User Interfaces, work together as an ecosystem.
Deliverables
An Interconnected System
The three Personas, and User Interfaces, work together as an ecosystem.
Inspiration
Studying Uber
When briefing the design of the Identity Drawer, the company president suggested looking to the Uber app for inspiration. The drawer should enable customer interaction with an agent, similar to the Uber app.
Inspiration
Studying Uber
When briefing the design of the Identity Drawer, the company president suggested looking to the Uber app for inspiration. The drawer should enable customer interaction with an agent, similar to the Uber app.
Inspiration
Studying Uber
When briefing the design of the Identity Drawer, the company president suggested looking to the Uber app for inspiration. The drawer should enable customer interaction with an agent, similar to the Uber app.
Inspiration
Studying Uber
When briefing the design of the Identity Drawer, the company president suggested looking to the Uber app for inspiration. The drawer should enable customer interaction with an agent, similar to the Uber app.
Pattern Study
Enrollment and Authentication Processes
We studied screens from several apps to draw inspiration. Using the website mobbin.com proved to be very useful for this step.
Pattern Study
Enrollment and Authentication Processes
We studied screens from several apps to draw inspiration. Using the website mobbin.com proved to be very useful for this step.
Pattern Study
Enrollment and Authentication Processes
We studied screens from several apps to draw inspiration. Using the website mobbin.com proved to be very useful for this step.
Pattern Study
Enrollment and Authentication Processes
We studied screens from several apps to draw inspiration. Using the website mobbin.com proved to be very useful for this step.
User research
Journey’s Identity Drawer
This journey map describes how Journey.AI has improved security. It focuses on the identity drawer and mutual authentication process for large money transfers made through the banking app. When a user initiates a transfer, they get a call from a call center agent. During the call, the identity drawer pops up on the user's phone screen, showing the agent's name and picture. This helps confirm the agent's identity. The agent also introduces themselves verbally and then asks the user to do a 3D facial scan for further verification. This process not only makes transfers more secure but also keeps the user experience smooth and easy.
User research
Journey’s Identity Drawer
This journey map describes how Journey.AI has improved security. It focuses on the identity drawer and mutual authentication process for large money transfers made through the banking app. When a user initiates a transfer, they get a call from a call center agent. During the call, the identity drawer pops up on the user's phone screen, showing the agent's name and picture. This helps confirm the agent's identity. The agent also introduces themselves verbally and then asks the user to do a 3D facial scan for further verification. This process not only makes transfers more secure but also keeps the user experience smooth and easy.
User research
Journey’s Identity Drawer
This journey map describes how Journey.AI has improved security. It focuses on the identity drawer and mutual authentication process for large money transfers made through the banking app. When a user initiates a transfer, they get a call from a call center agent. During the call, the identity drawer pops up on the user's phone screen, showing the agent's name and picture. This helps confirm the agent's identity. The agent also introduces themselves verbally and then asks the user to do a 3D facial scan for further verification. This process not only makes transfers more secure but also keeps the user experience smooth and easy.
User research
Journey’s Identity Drawer
This journey map describes how Journey.AI has improved security. It focuses on the identity drawer and mutual authentication process for large money transfers made through the banking app. When a user initiates a transfer, they get a call from a call center agent. During the call, the identity drawer pops up on the user's phone screen, showing the agent's name and picture. This helps confirm the agent's identity. The agent also introduces themselves verbally and then asks the user to do a 3D facial scan for further verification. This process not only makes transfers more secure but also keeps the user experience smooth and easy.
Wireframes
Exploring Layout Options
I sketched out screens for the Identity Drawer and Actions and received feedback from co-workers, family, and friends. This helped to evolve the design and confirm the direction.
Wireframes
Exploring Layout Options
I sketched out screens for the Identity Drawer and Actions and received feedback from co-workers, family, and friends. This helped to evolve the design and confirm the direction.
Wireframes
Exploring Layout Options
I sketched out screens for the Identity Drawer and Actions and received feedback from co-workers, family, and friends. This helped to evolve the design and confirm the direction.
Wireframes
Exploring Layout Options
I sketched out screens for the Identity Drawer and Actions and received feedback from co-workers, family, and friends. This helped to evolve the design and confirm the direction.
Design in figma
Hi-Fi Wireframes
I sketched out screens for the Identity Drawer and Actions and received feedback from co-workers, family, and friends. This helped to evolve the design and confirm the direction.
Design in figma
Hi-Fi Wireframes
I sketched out screens for the Identity Drawer and Actions and received feedback from co-workers, family, and friends. This helped to evolve the design and confirm the direction.
Design in figma
Hi-Fi Wireframes
I sketched out screens for the Identity Drawer and Actions and received feedback from co-workers, family, and friends. This helped to evolve the design and confirm the direction.
Design in figma
Hi-Fi Wireframes
I sketched out screens for the Identity Drawer and Actions and received feedback from co-workers, family, and friends. This helped to evolve the design and confirm the direction.
Identity Drawer States
The drawer features 3 states. The default state occupies about 2/3 of the mobile screen. If the user swipes down, the drawer goes into a "Truncated" state. If the user swipes up, it goes into a full "Scroll up" state.
Identity Drawer States
The drawer features 3 states. The default state occupies about 2/3 of the mobile screen. If the user swipes down, the drawer goes into a "Truncated" state. If the user swipes up, it goes into a full "Scroll up" state.
Design in figma
Identity Drawer States
The drawer features 3 states. The default state occupies about 2/3 of the mobile screen. If the user swipes down, the drawer goes into a "Truncated" state. If the user swipes up, it goes into a full "Scroll up" state.
Design in figma
Identity Drawer States
The drawer features 3 states. The default state occupies about 2/3 of the mobile screen. If the user swipes down, the drawer goes into a "Truncated" state. If the user swipes up, it goes into a full "Scroll up" state.
Actions
An "Action" is basically synonymous with a "Request" for the end-user/customer. These actions include things like registration, identity authentication, or making a payment. These user interfaces have been built for iOS, Android, and Responsive Web.
Actions
An "Action" is basically synonymous with a "Request" for the end-user/customer. These actions include things like registration, identity authentication, or making a payment. These user interfaces have been built for iOS, Android, and Responsive Web.
Design in figma
Actions
An "Action" is basically synonymous with a "Request" for the end-user/customer. These actions include things like registration, identity authentication, or making a payment. These user interfaces have been built for iOS, Android, and Responsive Web.
Design in figma
Actions
An "Action" is basically synonymous with a "Request" for the end-user/customer. These actions include things like registration, identity authentication, or making a payment. These user interfaces have been built for iOS, Android, and Responsive Web.
Mapping Flows
Enrollment and Authentication pairs
A large portion of the actions can be classified as “Enrollment” and “Authentication”. These actions work together.
Mapping Flows
Enrollment and Authentication pairs
A large portion of the actions can be classified as “Enrollment” and “Authentication”. These actions work together.
Mapping Flows
Enrollment and Authentication pairs
A large portion of the actions can be classified as “Enrollment” and “Authentication”. These actions work together.
Mapping Flows
Enrollment and Authentication pairs
A large portion of the actions can be classified as “Enrollment” and “Authentication”. These actions work together.
ID Documents
A category of actions involve scanning or uploading identification documents.
ID Documents
A category of actions involve scanning or uploading identification documents.
ID Documents
ID Documents
A category of actions involve scanning or uploading identification documents.
ID Documents
ID Documents
A category of actions involve scanning or uploading identification documents.
Other Interactions
Aside from Enrollment/Auth and ID Docs, users may complete actions like making a payment, uploading an image, or scanning a document.
Other Interactions
Aside from Enrollment/Auth and ID Docs, users may complete actions like making a payment, uploading an image, or scanning a document.
ID Documents
Other Interactions
Aside from Enrollment/Auth and ID Docs, users may complete actions like making a payment, uploading an image, or scanning a document.
ID Documents
Other Interactions
Aside from Enrollment/Auth and ID Docs, users may complete actions like making a payment, uploading an image, or scanning a document.
Customization
Implementing Brand Styles
Journey's mobile app screens will appear as overlays on top of existing mobile screens. To maintain a consistent and trustworthy appearance, companies are able to customize the styling of these screens. Following focus groups with partners, we have identified the UI elements that companies most want to customize in order to provide a branded experience for their customers. • Logo • Primary Brand Color • Typography • Corner Radius
Customization
Implementing Brand Styles
Journey's mobile app screens will appear as overlays on top of existing mobile screens. To maintain a consistent and trustworthy appearance, companies are able to customize the styling of these screens. Following focus groups with partners, we have identified the UI elements that companies most want to customize in order to provide a branded experience for their customers. • Logo • Primary Brand Color • Typography • Corner Radius
Customization
Implementing Brand Styles
Journey's mobile app screens will appear as overlays on top of existing mobile screens. To maintain a consistent and trustworthy appearance, companies are able to customize the styling of these screens. Following focus groups with partners, we have identified the UI elements that companies most want to customize in order to provide a branded experience for their customers. • Logo • Primary Brand Color • Typography • Corner Radius
Customization
Implementing Brand Styles
Journey's mobile app screens will appear as overlays on top of existing mobile screens. To maintain a consistent and trustworthy appearance, companies are able to customize the styling of these screens. Following focus groups with partners, we have identified the UI elements that companies most want to customize in order to provide a branded experience for their customers. • Logo • Primary Brand Color • Typography • Corner Radius
FLows
Common Pipelines
A “Pipeline” is a collection of Actions. Below is an example of a typical Member Enrollment pipeline including the following actions: • Facial Scan Enrollment • Scan Driver’s License • Verify Social Security Number • Document Signature • Success Screen
FLows
Common Pipelines
A “Pipeline” is a collection of Actions. Below is an example of a typical Member Enrollment pipeline including the following actions: • Facial Scan Enrollment • Scan Driver’s License • Verify Social Security Number • Document Signature • Success Screen
FLows
Common Pipelines
A “Pipeline” is a collection of Actions. Below is an example of a typical Member Enrollment pipeline including the following actions: • Facial Scan Enrollment • Scan Driver’s License • Verify Social Security Number • Document Signature • Success Screen
FLows
Common Pipelines
A “Pipeline” is a collection of Actions. Below is an example of a typical Member Enrollment pipeline including the following actions: • Facial Scan Enrollment • Scan Driver’s License • Verify Social Security Number • Document Signature • Success Screen
iframe
Co-existing with a CRM
The Agent iFrame exists within a company's call center software and functions alongside a Customer Relationship Management system.
iframe
Co-existing with a CRM
The Agent iFrame exists within a company's call center software and functions alongside a Customer Relationship Management system.
iframe
Co-existing with a CRM
The Agent iFrame exists within a company's call center software and functions alongside a Customer Relationship Management system.
iframe
Co-existing with a CRM
The Agent iFrame exists within a company's call center software and functions alongside a Customer Relationship Management system.
Pulling from Previous Experience for the Agent iFrame
Before joining Journey, I spent nearly a year designing call center software at my previous company. This prior experience made me very familiar with this field and agent personas.
Pulling from Previous Experience for the Agent iFrame
Before joining Journey, I spent nearly a year designing call center software at my previous company. This prior experience made me very familiar with this field and agent personas.
Pulling from Previous Experience for the Agent iFrame
Before joining Journey, I spent nearly a year designing call center software at my previous company. This prior experience made me very familiar with this field and agent personas.
S
Pulling from Previous Experience for the Agent iFrame
Before joining Journey, I spent nearly a year designing call center software at my previous company. This prior experience made me very familiar with this field and agent personas.
Desktop App
Agent iFrame Design
An Agent "iFrame" is a UI Component that is used by Contact Center agents to send pipelines to customers. This component lives inside the Agent Desktop app. The left side shows the customer info, and status, along with pipeline categories below. The right side shows recent activity.
Desktop App
Agent iFrame Design
An Agent "iFrame" is a UI Component that is used by Contact Center agents to send pipelines to customers. This component lives inside the Agent Desktop app. The left side shows the customer info, and status, along with pipeline categories below. The right side shows recent activity.
Desktop App
Agent iFrame Design
An Agent "iFrame" is a UI Component that is used by Contact Center agents to send pipelines to customers. This component lives inside the Agent Desktop app. The left side shows the customer info, and status, along with pipeline categories below. The right side shows recent activity.
Desktop App
Agent iFrame Design
An Agent "iFrame" is a UI Component that is used by Contact Center agents to send pipelines to customers. This component lives inside the Agent Desktop app. The left side shows the customer info, and status, along with pipeline categories below. The right side shows recent activity.
Creating the Omnipotent Admin Console
Mobile Actions, and iFrames are great on their own. However, to complete the Journey SaaS product, there needs to be a central hub to compose, control, and monitor activity.
Creating the Omnipotent Admin Console
Mobile Actions, and iFrames are great on their own. However, to complete the Journey SaaS product, there needs to be a central hub to compose, control, and monitor activity.
Desktop App
Creating the Omnipotent Admin Console
Mobile Actions, and iFrames are great on their own. However, to complete the Journey SaaS product, there needs to be a central hub to compose, control, and monitor activity.
Desktop App
Creating the Omnipotent Admin Console
Mobile Actions, and iFrames are great on their own. However, to complete the Journey SaaS product, there needs to be a central hub to compose, control, and monitor activity.
Web app
Online Admin Console
The Admin Console allows users to compose pipelines and agent iFrames, test their custom UIs, monitor activity, and utilize advanced settings and developer tools. The app is currently live on the web.
Web app
Online Admin Console
The Admin Console allows users to compose pipelines and agent iFrames, test their custom UIs, monitor activity, and utilize advanced settings and developer tools. The app is currently live on the web.
Web app
Online Admin Console
The Admin Console allows users to compose pipelines and agent iFrames, test their custom UIs, monitor activity, and utilize advanced settings and developer tools. The app is currently live on the web.
Web app
Online Admin Console
The Admin Console allows users to compose pipelines and agent iFrames, test their custom UIs, monitor activity, and utilize advanced settings and developer tools. The app is currently live on the web.
Design
Pipeline Orchestration
In this process, the user may select a pre-built pipeline template or build from scratch. While building a pipeline, the user configures actions (requests), select and configure a delivery method, publish, and send a test pipeline. On the right side of the screen is a live preview on a mobile device.
Design
Pipeline Orchestration
In this process, the user may select a pre-built pipeline template or build from scratch. While building a pipeline, the user configures actions (requests), select and configure a delivery method, publish, and send a test pipeline. On the right side of the screen is a live preview on a mobile device.
Design
Pipeline Orchestration
In this process, the user may select a pre-built pipeline template or build from scratch. While building a pipeline, the user configures actions (requests), select and configure a delivery method, publish, and send a test pipeline. On the right side of the screen is a live preview on a mobile device.
Design
Pipeline Orchestration
In this process, the user may select a pre-built pipeline template or build from scratch. While building a pipeline, the user configures actions (requests), select and configure a delivery method, publish, and send a test pipeline. On the right side of the screen is a live preview on a mobile device.
Moderated Usability Testing and Iteration
We recruited 5 participants for usability testing sessions to gauge the intuitiveness of our application. Based on feedback from focus groups and testing, we refined the UI for previewing pipelines to enhance user experience. We discovered that some users encountered difficulty in locating the "Build from scratch" button when creating a pipeline, so we enhanced the visibility of this button by changing it from a text button to a tertiary button with bold text.
Moderated Usability Testing and Iteration
We recruited 5 participants for usability testing sessions to gauge the intuitiveness of our application. Based on feedback from focus groups and testing, we refined the UI for previewing pipelines to enhance user experience. We discovered that some users encountered difficulty in locating the "Build from scratch" button when creating a pipeline, so we enhanced the visibility of this button by changing it from a text button to a tertiary button with bold text.
Design
Moderated Usability Testing and Iteration
We recruited 5 participants for usability testing sessions to gauge the intuitiveness of our application. Based on feedback from focus groups and testing, we refined the UI for previewing pipelines to enhance user experience. We discovered that some users encountered difficulty in locating the "Build from scratch" button when creating a pipeline, so we enhanced the visibility of this button by changing it from a text button to a tertiary button with bold text.
Design
Moderated Usability Testing and Iteration
We recruited 5 participants for usability testing sessions to gauge the intuitiveness of our application. Based on feedback from focus groups and testing, we refined the UI for previewing pipelines to enhance user experience. We discovered that some users encountered difficulty in locating the "Build from scratch" button when creating a pipeline, so we enhanced the visibility of this button by changing it from a text button to a tertiary button with bold text.
Focus groups
Feedback from Stakholders and Partners
At a company partner summit, we unveiled the enhanced Admin Console, showcased its features, and allowed our guests to test it out. Our partners had a great time exploring the admin console, creating and testing pipeline requests by sending emails and messages to their own phones and email addresses. This live demonstration was truly impressive.
Focus groups
Feedback from Stakholders and Partners
At a company partner summit, we unveiled the enhanced Admin Console, showcased its features, and allowed our guests to test it out. Our partners had a great time exploring the admin console, creating and testing pipeline requests by sending emails and messages to their own phones and email addresses. This live demonstration was truly impressive.
Focus groups
Feedback from Stakholders and Partners
At a company partner summit, we unveiled the enhanced Admin Console, showcased its features, and allowed our guests to test it out. Our partners had a great time exploring the admin console, creating and testing pipeline requests by sending emails and messages to their own phones and email addresses. This live demonstration was truly impressive.
Focus groups
Feedback from Stakholders and Partners
At a company partner summit, we unveiled the enhanced Admin Console, showcased its features, and allowed our guests to test it out. Our partners had a great time exploring the admin console, creating and testing pipeline requests by sending emails and messages to their own phones and email addresses. This live demonstration was truly impressive.
Design System and Pattern Documentation
For our project, we customized the Tailwind UI design system to better fit with the unique requirements of our product. This involved carefully documenting each customization. By establishing a tailored design system, our goal was to improve the user experience of the Admin Console and create a consistent interface. This approach not only made the design process more efficient, but also helped with scalability and sped up development timelines. Our detailed documentation is a valuable resource that enables designers and developers to maintain a smooth and efficient workflow.
Design System and Pattern Documentation
For our project, we customized the Tailwind UI design system to better fit with the unique requirements of our product. This involved carefully documenting each customization. By establishing a tailored design system, our goal was to improve the user experience of the Admin Console and create a consistent interface. This approach not only made the design process more efficient, but also helped with scalability and sped up development timelines. Our detailed documentation is a valuable resource that enables designers and developers to maintain a smooth and efficient workflow.
Focus groups
Design System and Pattern Documentation
For our project, we customized the Tailwind UI design system to better fit with the unique requirements of our product. This involved carefully documenting each customization. By establishing a tailored design system, our goal was to improve the user experience of the Admin Console and create a consistent interface. This approach not only made the design process more efficient, but also helped with scalability and sped up development timelines. Our detailed documentation is a valuable resource that enables designers and developers to maintain a smooth and efficient workflow.
Focus groups
Design System and Pattern Documentation
For our project, we customized the Tailwind UI design system to better fit with the unique requirements of our product. This involved carefully documenting each customization. By establishing a tailored design system, our goal was to improve the user experience of the Admin Console and create a consistent interface. This approach not only made the design process more efficient, but also helped with scalability and sped up development timelines. Our detailed documentation is a valuable resource that enables designers and developers to maintain a smooth and efficient workflow.
Future Development
Dashboard and Integration Updates
We have completed several key Post-MVP design initiatives. These include an updated dashboard with advanced data visualization, added integration capability, and comprehensive settings for the Agent Authentication app.
Future Development
Dashboard and Integration Updates
We have completed several key Post-MVP design initiatives. These include an updated dashboard with advanced data visualization, added integration capability, and comprehensive settings for the Agent Authentication app.
Future Development
Dashboard and Integration Updates
We have completed several key Post-MVP design initiatives. These include an updated dashboard with advanced data visualization, added integration capability, and comprehensive settings for the Agent Authentication app.
Future Development
Dashboard and Integration Updates
We have completed several key Post-MVP design initiatives. These include an updated dashboard with advanced data visualization, added integration capability, and comprehensive settings for the Agent Authentication app.
Video Demo
See the Admin Console in Action!
Below is a video demonstration of the Admin Console software live on the web. This presentation shows the following features: • Create a pipeline • Brand styles • Sending a pipeline
Video Demo
See the Admin Console in Action!
Below is a video demonstration of the Admin Console software live on the web. This presentation shows the following features: • Create a pipeline • Brand styles • Sending a pipeline
Video Demo
See the Admin Console in Action!
Below is a video demonstration of the Admin Console software live on the web. This presentation shows the following features: • Create a pipeline • Brand styles • Sending a pipeline
Video Demo
See the Admin Console in Action!
Below is a video demonstration of the Admin Console software live on the web. This presentation shows the following features: • Create a pipeline • Brand styles • Sending a pipeline
Capitol Raised
Capitol Raised
Capitol Raised
Capitol Raised
$5,500,000
$5,500,000
$5,500,000
$5,500,000
After the release of newly built software suite, Journey raised $5.5 million in a seed round.
After the release of newly built software suite, Journey raised $5.5 million in a seed round.
New Partners
Building Business Relationships
With a new software suite, Journey has been able to land several new partners:
New Partners
Building Business Relationships
With a new software suite, Journey has been able to land several new partners:
New Partners
Building Business Relationships
With a new software suite, Journey has been able to land several new partners:
New Partners
Building Business Relationships
With a new software suite, Journey has been able to land several new partners:
Live Product
Try the Journey Web App
The Admin console is live on the web. Just sign up with your Google account, and start building Pipelines!
Live Product
Try the Journey Web App
The Admin console is live on the web. Just sign up with your Google account, and start building Pipelines!
Live Product
Try the Journey Web App
The Admin console is live on the web. Just sign up with your Google account, and start building Pipelines!
Live Product
Try the Journey Web App
The Admin console is live on the web. Just sign up with your Google account, and start building Pipelines!
Retrospective
Speedy Discovery and Delivery, Errors with Illustrations
Looking back at this project, I'm proud of several key accomplishments. I collaborated successfully with the president, CEO, VP of Marketing, and Director of Engineering to gain a comprehensive understanding of the Journey product suite and its interactions. This collaboration was crucial in aligning our design vision with the company’s strategic goals. Additionally, I deepened my knowledge of encryption and the unique patents Journey holds, which was essential for creating secure and innovative user experiences. One area where I improved was balancing design aesthetics with functionality. Initially, I spent a lot of time creating custom illustrations for the mobile app. While visually appealing, these illustrations sometimes distracted users and didn't always enhance the user experience. In the future, I'll ensure that every design element serves a clear purpose and contributes to a seamless user journey.
Retrospective
Speedy Discovery and Delivery, Errors with Illustrations
Looking back at this project, I'm proud of several key accomplishments. I collaborated successfully with the president, CEO, VP of Marketing, and Director of Engineering to gain a comprehensive understanding of the Journey product suite and its interactions. This collaboration was crucial in aligning our design vision with the company’s strategic goals. Additionally, I deepened my knowledge of encryption and the unique patents Journey holds, which was essential for creating secure and innovative user experiences. One area where I improved was balancing design aesthetics with functionality. Initially, I spent a lot of time creating custom illustrations for the mobile app. While visually appealing, these illustrations sometimes distracted users and didn't always enhance the user experience. In the future, I'll ensure that every design element serves a clear purpose and contributes to a seamless user journey.
Retrospective
Speedy Discovery and Delivery, Errors with Illustrations
Looking back at this project, I'm proud of several key accomplishments. I collaborated successfully with the president, CEO, VP of Marketing, and Director of Engineering to gain a comprehensive understanding of the Journey product suite and its interactions. This collaboration was crucial in aligning our design vision with the company’s strategic goals. Additionally, I deepened my knowledge of encryption and the unique patents Journey holds, which was essential for creating secure and innovative user experiences. One area where I improved was balancing design aesthetics with functionality. Initially, I spent a lot of time creating custom illustrations for the mobile app. While visually appealing, these illustrations sometimes distracted users and didn't always enhance the user experience. In the future, I'll ensure that every design element serves a clear purpose and contributes to a seamless user journey.
Retrospective
Speedy Discovery and Delivery, Errors with Illustrations
Looking back at this project, I'm proud of several key accomplishments. I collaborated successfully with the president, CEO, VP of Marketing, and Director of Engineering to gain a comprehensive understanding of the Journey product suite and its interactions. This collaboration was crucial in aligning our design vision with the company’s strategic goals. Additionally, I deepened my knowledge of encryption and the unique patents Journey holds, which was essential for creating secure and innovative user experiences. One area where I improved was balancing design aesthetics with functionality. Initially, I spent a lot of time creating custom illustrations for the mobile app. While visually appealing, these illustrations sometimes distracted users and didn't always enhance the user experience. In the future, I'll ensure that every design element serves a clear purpose and contributes to a seamless user journey.
Fortune 500 Company:
Hey Journey, jump!
Journey:
Okay! How high?
Enterprise Level
This level includes publicly traded companies, often in the Fortune 500. These customers will have the resources to develop their own front-end software, so they will not use the Journey UI. They will make use of Jourrney’s APIs and the Zero Knowledge Network. This is Journey’s ideal partner, so we’re willing to do just about anything they ask for:
Middle Tier Company:
Hey Journey, jump 8ft high!
Journey:
I am programmed to jump 6ft but I’ll see what I can do for you
Middle Tier
This level company has a successful business, but does NOT have the capability to build their own front-end software. Instead, they will use the Journey UI, Journey will communicate with and accomadate some special requests from these businesses, but not to the extent of the Enterprise level.
Lower Tier Company:
Hey Journey, will you jump?
Journey:
Please refer to our software user guide to see how we jump.
Lower Tier
These companies may sign up to use the software, but Journey will not dedicate resources to communication with, or requests from these small companies.
Business Strategy
A Three-tiered Approach...
Journey uses a tailored approach for each of their three primary customer types, as seen below:
Business Strategy
A Three-tiered Approach...
Journey uses a tailored approach for each of their three primary customer types, as seen below:
DESIGN STRATEGY
Speed matters
Follow the 80/20 rule
Our design strategy was to get to the 80% mark for the MVP, then take feedback, do testing, and then iterate.
President & Co-founder
“Let’s save time by copying Apple and Google.”
Software Eng. Director
“I’m not a fan of design by committee.”
Lead Product Designer
“Ok, but I’m going to covertly do UCD.”
Feedback from Teammates
I pride myself on building strong relationships with my coworkers. Here's what two of them said after working with me on this project.
Feedback from Teammates
I pride myself on building strong relationships with my coworkers. Here's what two of them said after working with me on this project.
Feedback from Teammates
I pride myself on building strong relationships with my coworkers. Here's what two of them said after working with me on this project.
Feedback from Teammates
I pride myself on building strong relationships with my coworkers. Here's what two of them said after working with me on this project.
Alex
President at Journey.AI
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality...
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality, and a clear to grow through both coursework and soliciting feedback on his designs from a wide variety stakeholders.
Alex
President at Journey.AI
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality...
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality, and a clear to grow through both coursework and soliciting feedback on his designs from a wide variety stakeholders.
Alex
President at Journey.AI
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality...
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality, and a clear to grow through both coursework and soliciting feedback on his designs from a wide variety stakeholders.
Christian
Software Engineer at Journey.AI
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive...
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive. It is one thing to create beautifully functional designs, and another to help design the shape of the product. Nate has a commanding talent of taking ideas to reality with little to no guidance required. His high quality output comes from his ability to work very well with developers and his experience across the UI space. Designs are accessible and well thought out without the need for time consuming revisions. I also appreciated Nate's extensive knowledge of tools like Figma and his ability to find high quality resources. Nate is an incredible product designer with a determination for successful outcomes.
Christian
Software Engineer at Journey.AI
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive...
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive. It is one thing to create beautifully functional designs, and another to help design the shape of the product. Nate has a commanding talent of taking ideas to reality with little to no guidance required. His high quality output comes from his ability to work very well with developers and his experience across the UI space. Designs are accessible and well thought out without the need for time consuming revisions. I also appreciated Nate's extensive knowledge of tools like Figma and his ability to find high quality resources. Nate is an incredible product designer with a determination for successful outcomes.
Christian
Software Engineer at Journey.AI
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive...
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive. It is one thing to create beautifully functional designs, and another to help design the shape of the product. Nate has a commanding talent of taking ideas to reality with little to no guidance required. His high quality output comes from his ability to work very well with developers and his experience across the UI space. Designs are accessible and well thought out without the need for time consuming revisions. I also appreciated Nate's extensive knowledge of tools like Figma and his ability to find high quality resources. Nate is an incredible product designer with a determination for successful outcomes.
Alex
President at Journey.AI
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality...
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality, and a clear to grow through both coursework and soliciting feedback on his designs from a wide variety stakeholders.
Alex
President at Journey.AI
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality...
Nate was a fantastic asset to our team and I would confidently recommend hiring him to anyone in need of a talented product designer. Strong work ethic, great personality, and a clear to grow through both coursework and soliciting feedback on his designs from a wide variety stakeholders.
Christian
Software Engineer at Journey.AI
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive...
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive. It is one thing to create beautifully functional designs, and another to help design the shape of the product. Nate has a commanding talent of taking ideas to reality with little to no guidance required. His high quality output comes from his ability to work very well with developers and his experience across the UI space. Designs are accessible and well thought out without the need for time consuming revisions. I also appreciated Nate's extensive knowledge of tools like Figma and his ability to find high quality resources. Nate is an incredible product designer with a determination for successful outcomes.
Christian
Software Engineer at Journey.AI
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive...
Nate joined the team at a stage when the product we had was unclear, without direction, and without form. The speed at which he took concept to product was impressive. It is one thing to create beautifully functional designs, and another to help design the shape of the product. Nate has a commanding talent of taking ideas to reality with little to no guidance required. His high quality output comes from his ability to work very well with developers and his experience across the UI space. Designs are accessible and well thought out without the need for time consuming revisions. I also appreciated Nate's extensive knowledge of tools like Figma and his ability to find high quality resources. Nate is an incredible product designer with a determination for successful outcomes.
Thanks for checking out
my work! 👋
Visit more of my case studies below
Thanks for checking out
my work! 👋
Visit more of my case studies below
Thanks for checking out
my work! 👋
Visit more of my case studies below
Thanks for checking out
my work! 👋
Visit more of my case studies below
Spectrum
Streamlining Pre-Sales Operations with a Centralized Web Hub
Spectrum
Streamlining Pre-Sales Operations with a Centralized Web Hub
Spectrum
Streamlining Pre-Sales Operations with a Centralized Web Hub
Spectrum
Streamlining Pre-Sales Operations with a Centralized Web Hub
Spectrum
Boosting Security and Efficiency with an AI Chatbot and Admin Tool
Spectrum
Boosting Security and Efficiency with an AI Chatbot and Admin Tool
Spectrum
Boosting Security and Efficiency with an AI Chatbot and Admin Tool
Spectrum
Boosting Security and Efficiency with an AI Chatbot and Admin Tool